6 reasons why your healthcare organization needs to switch to HIPAA complaint Office Chat Instant Messenger


With the health industry becoming the largest employer in the US, the spurt in the number of jobs in this sector is stemming from adminsitrative jobs rather than physician jobs. The majority of non doctor jobs include administrative and management jobs, including receptionists and office clerks. This increase in the healthcare care professionals as well as the rise of technology in today’s world, makes patients healthcare records far more vulnerable as compared to a few decades back. Though strict regulations on the storage and transfer of medical records have been placed by HIPAA, the use of consumer grade instant messaging application like WhatsApp defeats the purpose entirely. Also traditional messaging medium such as loudspeakers, pagers and faxes not only add to the cost but also hinder effective communication in healthcare industry.

The only way hospitals, healthcare practices and medical facilities can provide the best patient care available is when they adopt a HIPAA compliant instant messaging system that ensure the confidentiality of patient information when shared between team members. Such an application must also be able to cater to the changing behaviour of Smartphone users worldwide and must help revolutionise communication and decision making in the healthcare industry.

With this as our goal, we have built Office Chat – a simple secure HIPAA complaint instant messaging application that will change the way healthcare professionals interact. We have spent months researching the needs of new age healthcare professionals as well as studying various complainces that are mandatory to ensure complete confidentiality of the patients medical records and data.

Here are 6 reasons why your healthcare organization needs to switch to HIPAA complaint Office Chat.

Improved Response Time:

When medical staff is empowered with smartphones having a HIPAA complaint instant messaging app installed, they can easily be guided to the location that requires their attention with the help of a simple message. The medical staff and administrative staff can communicate more effectively and efficiently with the Office Chat that can be used on multiple platforms such as Smartphones, Desktops as well as Browsers. Since Office Chat is a HIPAA-compliant messaging application, it allows file sharing that enables the staff to share information like treatment schedules, X Rays, etc with ease. With Office Chat, doctors and nurses can be upto date about procedures and notify each other once a patient’s treatment is complete with the help of Office Chat groups. This allows for quicker treatment, saving crucial time during the patients treatment.

Advanced Security:

With Office Chat you can sign a BAA to ensure that both the parties satisfy HIPAA regulatory requirements. We create your Office Chat account on a special server that runs on a 7-day auto destruct meaning nothing is kept after 7 days. All messages exchanged & files shared on Office Chat are encrypted in transit (TLS/SSL) and at rest (256-bit AES encryption). Remote device management can be used to disable or wipeout downloaded Office Chat content on mobile devices. Two-factor authentication (2FA) security can be used to drastically reduce the risk of online identity theft. Office Chat User and access management to easily add, remove or investigate users through the admin portal.

Minimize Compliance Risks:

Using communication applications that are not HIPAA compliant can result in heavy penalties for healthcare organizations. By implementing HIPAA-compliant messaging technology such as Office Chat, you not only safeguard your patient’s medical records but also minimize compliance risks to save unnecessary fees.

Ease of Use:

For most people smartphones are already a major part of daily communication, hence to introduce them at work with proper communication applications will only make employees more productive. To connect with teams, colleagues, reception etc can be easily done without the hassle involved with pagers, faxes, PA systems ,etc. Also Office Chat Admin based controls for your heathcare organisation will ensure that you can implement, monitor and review rules as per regulatory requirements.

Cost Effective:

A HIMSS Analytics research in which 200 hospitals were surveyed, revealed that 90% of these organization still use pagers and on average spend around $180,000 per year. As compared to the traditional hardware used in heathcare practices, an application such as Office Chat can be highly cost effective and easy to use. You can check the Office Chat pricing details here: Office Chat Pricing.


Office Chat features such as Groups, Private 1 on 1 Chats and file sharing lets your team interact efficiently. Admin controls for HIPAA based Office Chat account ensures complete control over your Office Chat network. Features such as Important messaging is a special notification for busy noisy environment such as a hospital. With visual and sound notifications, these important priority messages are displayed in red above the inbox until opened.


To know more about Office Chat HIPAA complaint instant messenger, visit www.OfficeChat.com . You can also signup for a Free 7 Day trial by visiting our website and clicking on’Sign up’.

Why Office Chat?

1_2Built for Business: Office Chat premium gives company admins a web-based admin portal with full administration control to: manage users, teams, messages, SSO integration with company's active directory, the usage and engagement  dashboard, and email support 24x7.
2_1Email Interoperability: Office Chat allows you to send a message to anyone in your company. Users without the Office Chat app installed on their phone or desktop can participate in conversations via email.
1_1Available on Mobile, Desktop, and Mac: Office Chat is the only business messaging solution today that can get everyone in the company on board. It connects your mobile workforce using iPhone, iPad, or Android along with workers using Windows Desktop or Mac.

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Secure, Cloud-Based,
Instant Messaging & Chat
for Small Businesses

Office Chat is just like texting, but it works on both your desktop computer and mobile phone. This allows you to Instantly reach everyone in your company, whether you are in the office or out in the field. Plans start at just $25/mo for 10 employees.