If you're a small business with upto 10 users, go ahead and sign up for the 7 day free trial and talk to us to set your domain up on the starter plan at anytime during the trial.
Starter plan includes all the features in the business plan for up-to 10 users. Please note that the starter plan is not available through our website. Just contact us and we will take care of it for you.
|Unlimited 1-on-1 & Group Messaging|
|Unlimited In-line Images & Videos|
|Hyper Real-Time Mode|
|Read Receipt of Messages|
|Delete Messages on Read|
|Available Everywhere (Browser, PC, MAC, iOS & Android)|
|Full Search on Messages & File Content|
|Number of Users Included||50 (want more?)||50 (want more?)|
|Chat History||30 Days||Unlimited|
|File Storage||25 GB||100 GB|
|Manage Users & Groups|
|Manage Groups Chat History & Files|
|Delete Messages Control|
|Admin Announcements Group|
|Control Who Can Send IM|
|Control Who Can Create Groups|
|Analyze Usage and Engagement|
|24x5 Email Support|
|Integration with Active Directory|
|Integration with Apps (GitHub, Jira, Slack & more)|
|Manage Private Chat History & Files|
|Control on New User Invitations|
|Advanced Session Management|
|Advanced User Access & Security Logs|
|IP Address Based Access Control|
|End to End Encryption of Messages|
|Files Encrypted at Rest|
|2 Factor Authentication (2FA)|
|Retention & Compliance|
|BAA Signing Option||Available
What Does "Flat, fixed pricing" mean?
Many group software applications charge a fee for every user that you add to the system. Office Chat doesn't. For up to 50 users on your account (97.1% of businesses), the total price is always the same. As your company grows, your Office Chat costs remain fixed, predictable and affordable. If you have more then 50 users, you can easily purchase additional user buckets.
How does the 7 days free trial work?
Go ahead, kick the trees. You have full access to all the features of Office Chat for 7 Days. We know you'll love it. That's why we don't ask for your credit card upfront. After 7 Days you will need to provide a credit card to continue using Office Chat. If you do nothing, your Office Chat will be automatically suspended.
What forms of payment do you accept?
We accept all major credit cards. Visa, Mastercard, American Express, Discover.
Can I cancel anytime?
Yes. Once you cancel your account. You'll be responsible for the changes incurred for that billing period, but you won't be charged again.
Do I have to sign a long-term contract?
Nope. You'll be charged for what you signed up for and you can cancel anytime. If you cancel, you'll only be charged for the currently billing period (monthly or yearly). You won't be charged again after that.
Can I get Office Chat for more than 50 users?
Absolutely! You have two options.
1. You can purchase additional users in buckets of 50 users. Additional 50 user buckets are priced at $49/mo for business and $99/mo for enterprise. Please contact support to help set that up for you.
2. You can choose to get billed on a monthly basis for each additional user @ $3/user for business plan and $5/user for enterprise plan. This will automatically happen if you do not purchase additional user buckets.
Who can see our files and chats? Do you read them?
Is Office Chat secure?
Only your group members can browse, chat history and files, and all chat communication is done over an SSL encrypted connection - the same technology used by online retailers and banks.
Can I pay yearly?
Yes, you get about 15% discounted price when you pay yearly. Just log into your account and move to yearly payment plan at any time.
How can I upgrade from Business to Enterprise?
Office Chat Enterprise gives you the highest level of security and compliance money can buy. To upgrade to the enterprise plan, log into your account and upgrade.
Is there any limit groups or messages?
No limits, You can create as many groups and send as many messages on Office Chat as you'd like. There's never an additional charge for doing more work in Office Chat. (Note: Earlier versions of Office Chat used to charge by user, but latest version of Office Chat, the version you'll be signing up for, has no limits so you're all good).
Will you sign a BAA agreement?
Yes we do sign Business Associate Agreement for healthcare customers on our enterprise plan with annual billing. BAA enabled Office Chat accounts come with message storage related restrictions. Please contact support for details.
Have more questions?