GDPR's global impact

The GDPR harmonizes data privacy laws and regulations across the EU, enhances data protection for EU citizens and reshapes the way organizations approach data privacy. The GDPR covers the personal data of every EU person and provides comprehensive rights to data subjects. Every company that works with European employees, customers and partners will need to comply with the regulation. Failure to meet the GDPR requirements can result in fines up to EUR 20 million or up to 4% of the company's worldwide annual turnover for the preceding fiscal year, whichever is higher.

The GDPR's global impact

Our GDPR commitment

Since our inception, Office Chat approach has been anchored with a strong commitment to privacy, security, compliance and transparency. Like existing privacy laws, compliance with the GDPR requires a partnership between Office Chat and our customers in their use of our services. We have analyzed the requirements of the GDPR, and have made enhancements to our products and processes to support compliance with this regulation. To further earn our customers' trust, we have a Data Processing Addendum ("DPA") for our customers with contractual commitments regarding our compliance with the provisions required by the GDPR. Our commitment guarantees that customers can:

  • Respond to requests from data subjects to correct, amend or delete personal data.
  • Be made aware of and report personal data breaches to relevant supervisory authorities and data subjects in accordance with GDPR timeframes.
  • Demonstrate their compliance with the GDPR as pertaining to Office Chat Services
The GDPR's global impact
The GDPR's global impact

GDPR readiness with Office Chat

Office Chat has a proven history of ensuring data privacy and trust of our customers. This trust and commitment has continued in our journey to be GDPR ready. Here are some of the key steps done at Office Chat to be ready for GDPR and other privacy & data protection regulations

  1. Office Chat is hosted on AWS cloud and utilizes 100’s of security & compliance features of AWS to maintain the highest-level data privacy and protection standards.
  2. Office Chat ongoing product innovation over the last couple of years has added data portability and data management features to the platform to help serve its customers with their data privacy obligations.
  3. Office Chat has upgraded its organizational control and processes and added to it regular reviews of the technical and compliance programs, to ensure that they are robust and up to date.
  4. Office Chat comes with the ability to configure it for Health Insurance Portability and Accountability Act (“HIPAA”) now.

Sign your DPA

We make it easy for our customers to formalize and share with their stakeholders, including employees, customers and potential auditors, that they use Office Chat in a way that meets GDPR data processing obligations. The Data Processing Addendum (DPA), is a self-serve and easy-to-execute document that only requires you to contact us with your request. We will send you a MangoApps pre-signed copy which you then electronically sign and email it back to the MangoApps legal team. Note: Office Chat is a product by MangoApps Inc.

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Guide: Get GDPR-ready with Office Chat

The features and functionality available in the Office Chat platform that you need for GDPR compliance. Here we've clarified key GDPR requirements by grouping them into two different action categories: “Customer” and “Shared”. Customer actions are requirements that the customers of Office Chat can perform and shared actions are those that need to be performed by both Office Chat and the customers of Office Chat.

Download The GDPR Guide