Help and FAQ Related to Office Chat
The Windows desktop client automatically checks and notifies you when a newer version is available to upgrade.
Office Chat for Android requires your device to have version 4.0 or higher.
To allow access to Office Chat servers from behind your firewall:
If you have a BAA with us please instead use this host: baa.officechat.com (34.230.227.50) with the same ports listed
Office Chat domain admin can deactivate a user from the network and reactivate him/her at anytime if needed. A deactivated user will have no access to your Office Chat domain. Prerequisites are to have Business or Enterprise Office Chat plan.
To deactivate a user:
To deactivate a user from the mobile or desktop/mac client:
To reactivate a user:
How to Deactivate From the Mobile Device
Go to your Co-workers list and Select the user that needs to be deactivated
Next from the message window tap on the 3 dot (lines) in the top right of the screen
Next tap on the Settings the Gear Icon below the user
The last step is to tap on deactivating and tap on Yes when Prompted. The user will now be deactivated and removed from your active list.
Currently, only an office chat network admin can change the group/team owner.
Note that the previous owner will remain as a team member.
Anyone with an email address can be invited into your Office Chat network. You don’t need to exchange your personal phone numbers.
Click on the “Invite” menu item in any of the office chat clients. Enter valid email addresses to invite and click on send the invitation button. Invited users will receive an email with sign in instructions on how to login into your network
Click on “Invite” button on the top bar and then enter valid email addresses of the co-workers you wish to invite. Enter invitation message (optional) and click on the “Send Invites Now” button.
For Google contacts, enter your gmail account details on the screen which is shown after you click on “Connect with Google” button.
For Outlook contacts, click “Connect with Outlook” button in order to import the list of your Outlook contacts.
For Google contacts, enter your gmail account details on the screen which is shown after you click on “Connect with Google” button.
Phone contacts load once you allow the app to access your phone contacts.
For Google contacts, enter your gmail account details on the screen which is shown after you click on “Connect with Google” button.
Phone contacts load automatically.
How to remove users from a group
you need to be logged into the desktop client. Here is a video on the windows desktop client.