Archives for August 2014

How do I invite my contacts & coworkers from my phone’s address book?

To invite contacts from your phone’s address book:

Android

  1. From the “Messenger” screen, choose the “Invite Coworkers to Chat” item at the top of the list:

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Additionally, a user can click on “More” button at the bottom and select “Invite Co-workers

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2. On the “Invite Coworkers” screen, choose the “Add Colleagues” button on the top-right of the screen:

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3. Check the boxes next to the contacts and click on the “Check Mark” on the top right corner.

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4. The contact’s names will appear in the “To” field. Click “Send Invitation”

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iOS

  1. From the “Messenger” screen, choose the “Invite Coworkers to Chat” item at the top of the list:1
  2. On the “Invite Coworkers” screen, choose the “Add Colleagues” button on the top-right of the screen:

    1

     

  3. On the “Coworkers” screen, choose the “Contacts” icon:

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  4. If you get an error such as the following, go to “Privacy Settings” -> “Contacts” in the iOS “Settings” menu.

     

  5. To allow Office Chat access to your contacts list, turn the switch to “On” in “Privacy Settings” -> “Contacts” of the iOS “Settings” menu.

     

 

 

 

The screens in this article were freely produced using TinyTake by MangoApps.

Can I change the view of my coworkers & groups?

  • Click on the “Coworkers & Groups” tab.
  • Click on the three lined icon hamburger icon) on the left.
  • You will get options to sort:
    • Coworkers by name or presence
    • Groups by name
    • Offline coworkers by name or presence
OC Windows Sort Coworkers and Groups 1

How do I signup using the Windows app?

From your Window desktop app:
  1. After you have installed the Office Chat Windows desktop app go ahead and launch the app.
  2. Click on the “SignUp” button on the login screen

Now, please enter a valid email address and click on “SignUp Now” button.

Windows SignUp2

On the next screen, re-enter the same email address and click on “SignUp’ button. The sign-up process is complete and you will receive an email with the information required to login to Office Chat.

Windows SignUp3

Sign up email

The email received after signing up will have the subject as “Important Office Chat Account Information“. Please search the email by this subject. In case the email is found in Spam folder, please mark it as “Not spam”.

Sign Up email inbox

How much does the Android app cost?

The App is available for free in the Android Play Store.

How do I know what version of Office Chat I have?

From your Windows desktop app:
  1. Click on the “gear” icon, next to the search bar, in the upper-right corner of your screen.
  2. On the preferences dialog box which opens, click on the “About” tab.
  3. Office chat “Version” is mentioned on this tab.

The Windows desktop client automatically checks and notifies you when a newer version is available to upgrade.

How do I change Office Chat preferences

From your Windows desktop app:
  1. Click on the “gear” icon right next to the search bar on the app window.
  2. On the preferences dialog box that opens and then on the “General” tab. This tab has most of the common preference settings, like starting office chat client on Windows startup, play notification sounds, etc.
  3. If you are connecting to the internet from behind a proxy server, then use the “Proxy” tab to enter the proxy server details.

How do I uninstall the desktop app?

On your Windows desktop:
  1. Quit the  running instance of Office Chat.
  2. Navigate to “Control Panel -> All Control Panel Items -> Programs and Features”.
  3. Find and select “Office Chat” application.
  4. Click on “Uninstall” action.

How do I install the Windows desktop app?

From your Windows desktop:
  1. Go to Download Office Chat Apps to download the Windows desktop app.
  2. Double Click on the downloaded Office Chat Windows installer and follow the instructions to install the Office Chat Windows app.

Where can I get the Android app?

From your Android device:
  1. Open the Google Play Store on your device.
  2. Search for “Office Chat” and select the first result.
  3. Click “Install”.

Which version of Android does the app require?

Office Chat for Android requires your device to have version 4.0 or higher.