How can I restrict Users from deleting conversations with fellow users?

With Office Chat you can control user behavior and restrict Users from deleting conversations with fellow users.

This control is available for Private Chat and Group Chat from the Admin Portal.  

To update Delete Settings in Private Chat or Group Chat:  

1. Log in to Office Chat in your browser and go to the Admin Portal
2. On the main navigation menu, find and click on “Compliance” 
3. Here under ‘Delete Settings’ Tab you can select for Private Chat as well as Group Chat 
4. For Private Chat, you can select one of the following options:
   • No one can delete messages  
   • User can delete own messages 

5. For Group Chat, you can select one of the following options:
   • No one can delete messages  
   • Only group admins can delete messages
   • User can delete own messages 

6. Click Save to register your preferred settings 

You can view the following video to restrict Users from deleting conversations with fellow users: