Can I restrict login based on IP addresses?

Yes, with Office Chat Enterprise plan you can set an IP range for your network to only allow employees to access Office Chat from your office network or from behind a VPN.

To help protect your organization’s data from unauthorized access, you can specify a list of IP addresses from which users can log in. Users outside of the specified login IP ranges cannot access your domain.

To restrict access on a single or on multiple IP ranges refer to the diagrams and steps below:

  1.  Go to the admin portal
  2.  Click on ‘Security’ from the left-hand navigation
  3.  Click on ‘Browser Access’ and navigate to IP range configuration.
  4. Define one or more IP ranges &  click on the “Save Settings” button to register your settings.

IP based Access Browser

 

While designating IP ranges by following above steps will work on the web, there are a few additional settings you will have to enable to configure the same IP based restriction on Office Chat Desktop Application and Office Chat Mobile applications :

  • To enable IP based access configured in the ‘Browser Access’ section of your admin portal to native desktop and Mac clients as well:
    1) Kindly go to the ‘Admin Portal’ > Click on ‘Security’ from the left-hand navigation
    2) Click on ‘Desktop Access’ and tick on ‘Enable IP based settings’ and click on the ‘Save’ Button.

IP based Access Desktop

 

  • To enable IP based access configured in the ‘Browser Access’ section of your admin portal to Mobile clients as well:
    1) Kindly go to the ‘Admin Portal’ > Click on ‘Security’ from the left-hand navigation
    2) Click on ‘Mobile Access’ and tick on ‘Enable IP based settings’ and click on the ‘Save’ Button.

IP based Access Mobile

Note: IP ranges between 192.168.0.0 – 192.168.255.255 are not accepted as these are private IP ranges and cannot be used on the internet.