Archives for May 2018

How do I cancel my Office Chat account? (Updated)

We’ll be extremely sorry to see you go. However, if you would still like to delete your Office Chat account follow instructions here:

  1. Login to your Office Chat account from the web.
  2. Navigate to the admin portal then click on “Billing” -> “Invoice “
  3. Click on “Please cancel my account” please ensure you state the reason why you wish to cancel along with your feedback & suggestionscancel

 

Kindly note, once your account is cancelled all your domain data will be immediately and permanently deleted. If you have a paying account you won’t be charged again after your official cancellation date.

How do I change my billing contact information? (Updated)

To change your billing contact information:

  1. Use a web browser to log into your Office Chat domain.
  2. Navigate to the admin portal
  3. Click on the “Billing” from the left navigation then “Invoice Settings”.
  4. Change the details listed here then click “Save Settings”.

Office Chat Change Billing